Refund policy

Serenity Clothing Return & Refund Policy

At Serenity, we are committed to providing you with high-quality Christian apparel that brings peace, joy, and faith into your life. Please review our Return & Refund Policy below.

No Returns or Refunds

All sales at Serenity are final. We do not offer returns or refunds on any items purchased. Please carefully review your order before completing your purchase.

Exchanges

We do not offer exchanges. However, if your item is defective or damaged upon arrival, please contact our customer service team at serenity.clothing@hotmail.com within 7 days of receiving your order. We will assess the issue and provide a resolution, which may include a replacement or store credit, depending on the situation.

Defective or Damaged Items

If you receive an item that is defective or damaged, please contact us immediately. To assist us in processing your request, kindly provide clear photos of the damage or defect. We will work to resolve the issue as quickly as possible, either by offering a replacement or issuing store credit.

Order Accuracy

Please double-check all details such as size, color, and shipping information before placing your order. Once your order is confirmed and processed, we are unable to make any changes or cancellations.

Contact Us

If you have any questions or concerns, please feel free to reach out to our customer service team at serenity.clothing@hotmail.com. We are here to help and ensure you have a positive experience with Serenity.

Thank you for choosing Serenity, where faith meets fashion.