Terms of service
Serenity Clothing Terms of Service
Welcome to Serenity. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. These terms apply to all visitors, users, and others who access or use the service. Please read these Terms of Service carefully before using the website.
1. General Information
Serenity operates the website www.serenityclothing.au and any services offered through this website. We reserve the right to update, change, or replace any part of these Terms of Service at any time, and those changes will take effect as soon as they are posted on this page. We encourage you to review this policy periodically.
2. Use of Our Website
By accessing or using Serenity’s website, you agree to use the site solely for lawful purposes and in a manner that does not infringe on the rights of others or restrict or inhibit anyone else’s use and enjoyment of the website. You agree to:
- Provide accurate, current, and complete information when making a purchase or interacting with our website.
- Not engage in any activity that could damage, disable, or impair the website, or interfere with other users' access and use of the website.
- Not attempt to gain unauthorised access to any part of the website or its servers.
3. Products and Pricing
We make every effort to display our products and prices accurately on the website. However, errors may occur. We reserve the right to correct any pricing errors and will notify you if your order is affected. We also reserve the right to limit the quantity of items purchased or refuse service in our sole discretion.
4. Account Registration and Security
To purchase products from Serenity, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.
5. Payment
All prices on the website are displayed in AUD and are subject to applicable taxes and shipping fees. We accept payments through major credit cards and other methods as indicated on our website. By providing payment information, you authorise us to charge the total amount of your order to the payment method you provide.
6. Shipping & Delivery
Please refer to our Shipping Policy for details on shipping options, costs, and estimated delivery times. Once your order is shipped, we are not responsible for delays or damages caused by the carrier. You agree to provide accurate shipping information, and you assume responsibility for any errors in the information provided.
7. No Returns or Refunds
As detailed in our Return & Refund Policy, all sales are final. We do not accept returns or offer refunds, except in the case of defective or damaged products. Please review your order carefully before completing your purchase.
8. Intellectual Property
All content on the Serenity website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Serenity or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or otherwise use any content from the website without prior written permission.
9. User Content
By submitting any content (such as reviews, photos, or comments) to our website or social media platforms, you grant Serenity a non-exclusive, royalty-free license to use, display, and distribute that content for marketing, promotional, and other purposes related to Serenity’s business. You agree that your content is accurate, does not violate any laws or rights of third parties, and will not be defamatory, offensive, or harmful.
10. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.
11. Limitation of Liability
Serenity is not liable for any damages, losses, or expenses arising from the use of our website or products. We are not responsible for any errors or interruptions in the website or any technical problems that may occur.
12. Indemnification
You agree to indemnify, defend, and hold harmless Serenity, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, damages, liabilities, or expenses arising out of your use of the website, violation of these Terms of Service, or infringement of the rights of others.
13. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Australian government, without regard to its conflict of law principles. Any disputes relating to these terms will be resolved in the appropriate courts in New South Wales.
14. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at: